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Insights to respond to evolving customer needs and unlock new sources of customer value.
Episodes
Wednesday Jun 10, 2020
Wednesday Jun 10, 2020
Our opening Customer First podcast explores customer obsession, the theme of our Customer Experience Excellence Report.
An expert panel includes
- Julio Hernandez, Global Lead for the Customer Centre of Excellence, KPMG International
- David Conway, Director, KPMG Nunwood, KPMG in the UK
- Edgar Molenaars, Partner, KPMG in the Netherlands